You can easily place your order through our website by selecting your favorite product, choosing the required size, and adding it to your cart. After that, proceed to checkout and enter your correct contact and delivery details. Once your order is placed, our team will review and process it for confirmation and delivery.

TRESCHIC offers payment methods that are available at checkout. Customers may be able to pay through Cash on Delivery, bank transfer, or online payment depending on the available options. Payment methods can vary by location, so please check the checkout page before placing your order.

Delivery time depends on your city, location, and courier service. Most orders are delivered within a few working days, while remote areas may take slightly longer. Public holidays, weather conditions, or courier delays may also affect delivery time, but we try our best to deliver your order as quickly as possible.

Yes, Cash on Delivery may be available for selected locations. If COD is available in your area, you will see this option during checkout. Please make sure your phone number is active because our team or courier service may contact you for order confirmation before delivery.

Yes, product exchange may be possible according to our exchange policy. The item must be unused, unwashed, undamaged, and returned with its original packaging or tags where applicable. Exchange requests should be made within the allowed time period, and our support team will guide you through the process.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your parcel. Share your order details along with clear pictures of the product so our team can review the issue. Once approved, we will guide you regarding replacement, exchange, or the next step.

We try our best to show product colors as accurately as possible through our pictures. However, slight color differences may appear due to lighting, photography, editing, or screen settings. The actual product may look slightly different in person, but the quality and design will remain as described.

Once your order is dispatched, tracking details may be shared with you through SMS, WhatsApp, email, or any available contact method. You can use the tracking information to check your parcel status. You may also contact our support team with your order number for delivery updates.

You can request order cancellation before your order has been shipped. Once the parcel is dispatched, cancellation may not be possible. If you want to cancel your order, please contact us as soon as possible so our team can check the order status and guide you accordingly.